1. Set a Price for a Category
Recommended when:
All participants must pay to access the event
The price depends on the participant category (e.g. Visitor, VIP)
How to set it up:
Add a price directly to the registration category
What this means:
Payment is integrated into the registration workflow
The participant pays before their registration is confirmed
A category defines a complete registration journey, including the form, badge, access rules, and emails.
2. Charge for Participation in a Conference or Workshop
Recommended when:
Participants can select specific content such as conferences or workshops
The number of available seats may be limited
The item can be displayed in an event program
Solution:
Use a session
Why:
A session represents a program item such as a conference, workshop, or webinar
It allows you to:
manage capacity
structure an agenda
set a price
Examples:
Paid workshop
Premium conference with limited capacity
3. Manage Access to an Entrance, VIP Area, or Specific Zone
Recommended when:
You need to manage physical access rights
You need to control entries and exits
Solution:
Use a check-in point
Why:
A check-in point represents a physical control point such as an entrance, room, or specific area
It allows you to:
scan participants
control access
Examples:
Multi-day VIP access
Entrance with unrestricted movement
Important
Check-in is primarily an access control tool, but it can also be configured as a sales system.
4. Sell Quantifiable Items (Products)
Recommended when:
You sell items or services in specific quantities
Participants can purchase multiple units
Solution:
Use products
Why:
Products are designed for quantifiable items or services
They allow you to:
define a quantity
track consumption
manage stock (optional)
Examples:
T-shirts
Meals
Goodies
Use Case
A participant purchases several units.
Teams can scan the participant's badge as many times as needed until the purchased quantity has been fully consumed.
Key Point
This is the only system designed to manage multiple quantities.
5. Manage Group Purchases (Ticketing)
Recommended when:
One person pays for several participants
There is a purchaser / attendee relationship
Solution:
Use ticketing
Why:
Ticketing allows one participant to purchase multiple tickets for other participants
It distinguishes the payer from the actual attendees
Examples:
Team registration
Family purchase
Group registration for a trade show
Summary
Requirement | Recommended Solution |
Global access to the event | Category |
Participation in a session | Session |
Physical access (entrance, VIP area) | Check-in |
Selling multiple quantities | Product |
Purchasing for several people | Ticketing |
Key Considerations
Do not use products to manage access
Do not use check-ins to manage quantities
Do not use ticketing unless there is a group purchasing requirement
Always start from the actual business requirement:
Access → Check-in
Content → Session
Quantity → Product
