1 — Download KeepTrack
The KeepTrack app is available for free on the stores:
2 — Logging in to KeepTrack
Two login methods are available:
Login via QR Code Flash Config (recommended)
From your personal area (back office or email), scan your personalized QR code with the KeepTrack app: the login is immediate, with no password.
💡 This method is ideal for exhibitors or novice users.
Login via Email
Enter the email address used during your registration. A 6-digit code will be sent to your email to confirm your access.
3 — Customizable home interface
Once logged in, you access the home page for your event. This page, configured by the organizer, gives you access to useful content:
Event program
Venue map
Personal area
Access badge
List of appointments
Etc.
Each event can structure this page differently according to needs. Buttons can also be shown or hidden depending on your segment or registration category.
4 — Key sections of the app
The different features listed and explained below may not all be present on your KeepTrack app depending on the event organizer's settings.
Profile
Your personal area with:
Your registration information (category, UID)
Your personal QR code (scan for networking or access)
The change event button
Notifications
Option to delete your profile
Contacts
Participants: the global directory of participants according to granted rights.
My contacts: those you have interacted with (scan, messaging, accepted request, etc.).
From this section, you can:
Add a contact via scan or search
Open their profile
Qualify the contact (notes, tags…)
Access their information according to configured rights
Exhibitors: This section centralizes all your leads during the event.
Scan
Scan participants' badges to:
Register a contact
Automatically open their profile
Add commercial information on the spot
Enrich your CRM database
Scanning works even without a network connection, with later synchronization.
Agenda (Personal calendar)
View your sessions, appointments, and activities in a clear, color-coded agenda view. This feature uses the calendar settings configured on the website:
Session types color-coded
Custom time range
Start on Monday if desired
Available from KeepTrack version 4.9+
💬 Messages
Find all your exchanges with your contacts:
Red dots = new message
Black dots = unread message
Ability to reply directly or send a new custom invitation
You can also cancel a sent invitation if you change your mind.
Visit itinerary
Access a personalized itinerary among exhibitors, sessions, or activities based on your interests, bookmarks, or recommendations. The ideal tool to optimize your time on site.
Lead qualification
For exhibitors, each contact can be enriched directly within the app:
Free notes
Predefined tags
Scoring
Hot or cold follow-up
Adding products or collections is possible as long as your quota has not been reached.
5 — Additional features
Conditional messaging: Only authorized participants can exchange messages.
Display of documents and images in participant profiles (emails, links, PDFs, etc.).
Display or hiding of certain sections depending on your segment or role.
Live or in-person appointments depending on the options enabled.
6 — Key takeaways
Function | Participant | Exhibitor |
Badge scanning | ✅ | ✅ |
Contact initiation | ✅ | ✅ |
Lead qualification | ❌ | ✅ |
Messaging | ✅ (if rights) | ✅ (if rights) |
Personalized itinerary | ✅ | ✅ |
Personal agenda | ✅ | ✅ |
KeepTrack is designed to streamline the experience for both participants and exhibitors, while offering powerful features for lead collection, networking and post-event follow-up.