📌 Key information

Maximum number of speakers: 14
Maximum duration: 6 hours
Session access:
- Open 15 minutes before the start
- Closed 30 minutes after the end (speakers remain connected but new visitors can no longer join)

👥 Two types of participants in a webinar

In a Webinar session, there are two participant profiles :

Speakers (or speakers) - Guide du conférencier These are the speakers added when the session is created in the dedicated field. Any registered participant can be designated as a speaker — no special category is required. When they connect, they access a dedicated interface providing advanced features: moderation, screen sharing, polls, granting the floor, etc.
Viewers (or regular participants) - Spectator Guide They access the session after registering via the form or the website. 🙋‍♂️ During the live session, they can raise their hand to request to speak. A speaker can then temporarily grant them the floor, giving them access to the microphone and camera.

➕ Add a Webinar session

1. Go to the Program tab in your back office.

2. Click on + Add a session.

3. Fill in the essential fields :

Session name & Session type
Date, start time, duration and your speakers
(Optional) Virtual room

4. In the Type of live field, select Webinar.

🎯 Remember: speakers must have the Registered status in your participant database.

🎥 Enable your options

🎥 Configure the Webinar Live options

Once the session type is set to Webinar, a specific Live block becomes available with several settings to refine the broadcasting experience.

📽️ Recording & replay

⬜ Record the session stream and offer replays
Check this box to keep a video record of your webinar and allow participants to watch it again as a replay. Once recording is enabled, it can be broadcast later via the platform.

🧑‍🤝‍🧑 Role and interaction management

Hide speakers during a share
If enabled, this option hides speakers' cameras when they share their screen or a media, which can help focus participants' attention.
Allow participants to raise their hand to speak
When this option is enabled, viewers can request to take the floor. A speaker can then temporarily give them access to the microphone and camera.
Allow speakers to launch polls during the session
Useful for energizing the live session, this checkbox allows speakers to add and launch live polls (see the dedicated section below).
Send a message to participants 5 minutes before the live
Enables automatic notification to registrants shortly before the session starts, useful to maximize real-time attendance.

📶 Streaming quality

3 types of streams depending on the connection quality of your speakers :

SD (640x480) — For the weakest and most unstable connections
HD (1280x720) — For average connections (recommended configuration)
Full HD (1920x1080) — For fiber and stable connections

The higher the resolution, the more bandwidth is required, especially for speakers. Keep in mind you must adapt to the weakest connection, not the average.

🖼️ Footer banner

Option to upload a banner image (recommended format: 728 x 90 px) This adds a permanent visual at the bottom of the video stream, ideal for displaying a logo, a URL or sponsored information.
Field to add a clickable link associated with this banner.

💬 Chat & moderation

Enable chat for the session. It allows participants to chat live during the webinar.

Chat moderation: options available via a dropdown menu :
No moderation (default): all messages are displayed.
Active moderation: messages are visible only after approval by a moderator.
Passive moderation: the moderator can remove the message afterward.

☑️ Speakers are moderators by default, but you can appoint additional ones who can be any registered participant in the event.

Enable message selection
Allows moderators, speakers or exhibitors to select certain messages to create a list of questions to address. These questions will appear in a dedicated tab of the Live interface.

✅ Save your changes

Once the session is configured (title, schedule, speakers, type...), click on Save. It will then appear in your session list.

Session preparation

📁 Preload documents before the live

To streamline speakers' experience, you can pre-upload documents (PDF, PPT, images...) from the SAS before the webinar starts. These files will then be available in the live interface for instant sharing.