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Check-in: User Guide

Eventmaker Check-in is the mobile application designed to simplify participant reception and check-in at your events, whether on iPad, iPhone, iPod or Android.

Updated over a week ago

Download the app

The Eventmaker Check-in app is available on:

Signing in to the app

Before any operation, you must sign in to the Eventmaker Check-in app.

Two options are available :

  • Standard sign-in with email address + password (Eventmaker account with access rights to the event).

  • Quick sign-in via a secure configuration QR Code, available in your profile on the Eventmaker back office or in the materials provided by your project manager.

Once signed in, select the event for which you want to manage access.

Download and prepare the participant list

From the main screen :

  1. Click the Check-in button to access the participant list.

  2. Click the three bars at the top left to access the download menu.

  3. Choose to synchronize the entire participant database or only those linked to a specific check-in point.

Once the list is downloaded, it is available offline.

Search for and check in a participant

You can search for a participant by :

  • Last name

  • First name

  • Company

After clicking on their name :

  • The participant is checked in with a single click.

  • You can also view their information, edit their data, or cancel their check-in.

If the "personal message" option is enabled, a panel opens automatically with the message configured for that participant.

Scan a participant at the entrance

From the home screen :

  1. Select a check-in point.

  2. Click the Scan button to activate the camera.

  3. Scan the participant's QR Code.

🧠 The app checks accreditation in real time and applies a color code according to the status.

Screenshot_20251212-181449.png


Check-in color code

Color

Meaning

🟢 Green

Participant authorized to access (check-in successful)

🔴 Red

Participant not authorized or already scanned

🟠 Orange

Participant scanned outside the scheduled times for the check-in point

🔵 Blue

Check-in offline – will be synchronized as soon as the app reconnects

Features available per participant

By clicking on a name, you can :

  • Check in or cancel the check-in

  • View detailed information

  • Edit certain data (if permitted)

  • Read a personal message (optional)

Synchronization & offline

The app works offline. This means that :

  • You can scan or check in without an Internet connection.

  • The blue check-ins will be synchronized with the platform as soon as the app reconnects.

  • It is recommended to force a synchronization at the end of the day to ensure data is uploaded.

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