Prepare your environment
Presentation setup
Take care of lighting by positioning a light in front of you or by avoiding placing yourself in front of a window (backlight)
Ensure your background is neutral
Raise your camera to be at eye level. You will only look better :)
Set up in a quiet place. Limit background noise
Equipment
Prefer the Google Chrome browser, up to date. Internet Explorer is increasingly considered obsolete and does not work with many virtual tools
Prefer to host webinars and conferences from a computer
Before your event, test the compatibility of your equipment and network
A second screen is desirable if you are sharing your screen
We recommend using earphones or a headset to avoid any echo effect
Feel free to disable resource-hungry background applications, automatic alerts and downloads
Format of your presentation and tips
The introduction is important, as it sets the framework and objectives of the session to put visitors at ease. Consider presenting the main stages of the session and the interaction tools available.
At the beginning of the conference, allow time for latecomers (a few minutes)
Audience attention must be maintained. Consider alternating and clarifying your materials (slides, images, website). This will help keep your session dynamic
Shorten your sentences and use catchy titles to keep your participants engaged.
Do not hesitate to include stories in your presentations. Easier to remember, they highlight the stakes of what you wish to present.
Do not hesitate to encourage your audience to speak up, to share their questions, notably via the chat. They need to quickly know when they will receive answers to their questions, and also be given the push to speak.
If your speaking pace gives the impression that you are talking directly with your participants, they will necessarily be more inclined to respond and ask questions. Likewise, the way you answer questions has a direct impact on the flow of exchanges it will generate
If you are interrupted, mute your microphone.
Practice before the big day to be as comfortable and fluent as possible
Connection procedure
Connecting
From the confirmation email, access the program. Otherwise, log in from your online account. On the event program page or on your personal schedule, access the live.
The Access live button is displayed as soon as you log in so you can test your equipment beforehand.
Allow your camera and microphone
You first arrive in a SAS where you must enable your microphone and camera to connect to your session.
If you have difficulty authorizing your camera and microphone, consult the following documentation:
Browser | Link |
Safari | |
Chrome | |
Firefox | |
Internet Explorer | |
IOS | |
Android |
NB: If you have multiple cameras or microphones, you will be able to select them from the central module.
Join the live
Once your equipment is authorized:
a. You are participating in a video conference : Click the Participate button, available from the central module, to join participants already online. You will have a few seconds of waiting before being live with the other participants.
b. You are hosting a webinar : Click the Join the SAS, button available from the central module, to join the speakers' pre-live SAS.
You arrive in a SAS where you can finalize the last preparations before being accessible live. If several people are hosting the conference, this SAS will allow you to meet before going live.
When you are ready, click Start live.
A pop-up will open asking you to confirm the action. As soon as someone clicks the button in this window, all people present in the SAS are switched live. ⚠️ You will not be able to start the live more than 15 minutes before its scheduled start time. However, if you click the Start live button within the 15 minutes before the scheduled time, it will start.
You will have a 5-second countdown before going live. You are online; the replay begins recording.
End the live
Once the session is over, all participants must leave the live.
a. You are participating in a video conference : When the last participant clicks Leave, the live ends.
b. You are hosting a webinar : When the last speaker clicks Leave the live, the live ends.
Actions and interactivity during the live
General information
Find general information about your session (name, date, time) and the number of people connected.
NB: If enabled, you will be able to access the selected messages page of the chat. That is, the questions highlighted in the chat.
Enable/disable Microphone, Camera
At the bottom of your tile, you can enable/disable your camera and/or microphone by clicking the corresponding buttons.
If this is not absolutely necessary, we invite you to disable your webcam. This will help reduce our CO2 consumption 🐢🌳
Screen sharing and media broadcasting
From the share button, it is possible to share your screen or share a media (pdf or video)
Screen sharing
Option 1: Your entire screen: multiple documents to present ⚠️ Visitors will be able to follow all your movements, do not open your personal sessions during this type of sharing.
Option 2: Application window: share a specific application (ppt, pdf, etc.) ⚠️ If you decide to share another application, you will need to return to the live page to share your screen with the correct option.
Option 3: Tab: share a browser tab Recommended if you are sharing a specific tab of your browser.
Share a media - PDF or video Check that your file matches the compatible formats before import. ⚠️ If you upload a video file, prefer a 1280x720p video to maximize the sharing experience.
You can then select it to share whenever you wish.
You can upload your media before accessing the SAS, in the SAS and even during the live. It is strongly advised to upload and test the media in advance of the session so that uploading is faster. This will also give you more comfort.
The Chat
Visitors can ask you questions via the chat. You can answer them using the writing area.
You can add a reaction by hovering over the emoji on the right of the message.
Option 1: No moderation The visitor's message appears to everyone.
Option 2: Active moderation The visitor's message is visible only to you. You can decide to approve it so that it is visible to everyone or delete it if you do not wish to consider it.
Option 3: Passive moderation The visitor's message is visible to everyone, but you can delete it if you no longer want it to appear.
Selecting messages
Next to a message, click Select this message to highlight it.
It will then be available in the Questions tab of the chat.
Hand raising (only if you are hosting a Webinar)
The visitor can request to speak in order to intervene with you on stage. As soon as you receive a request, a notification badge appears on the management button.
By clicking the button, you will be able to review the list of requests and the reason for their intervention. Once the participant is selected, you only need to accept. It will also be possible to refuse it to clarify your dashboard. ⚠️ It is not possible for a participant to speak if a screen or file is being shared, even if you accept a request made prior to the file sharing. It is not possible for the participant to share their own screen.
If you accept the request, the visitor will have to, as you did, authorize their devices to appear. They may therefore take a few minutes to arrive.
The visitor can end their intervention from their interface, or you can remove their speaking rights from the speaking management menu.
Frequently asked questions
On a webinar or a video conference, my screen is black
Check that you have a webcam on your computer (or that it is not covered)
Check that your webcam has been authorized by clicking the padlock in the browser's address bar on the far left (Google Chrome)
Check that it is not being used by another application on your computer (Teams, Zoom, Skype, etc.)