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Single Sign-On (SSO)

Single Sign-On (SSO) allows attendees, exhibitors, collaborators and internal members to access their private spaces via a single, secure authentication consistent with your brand identity or corporate system.

Updated over a week ago

1. Accessing SSO configuration

SSO can be enabled once Contacts are available on your account.

To access it:
Dashboard → Contacts tab → SSO configuration

⚠️ Only an Eventmaker project manager (CSM) can activate and configure SSO for your account.

2. Configure your event SSO

This SSO is used to authenticate your attendees and exhibitors on the following areas:

  • Registration form

  • Personal area

  • Website Builder

  • KeepTrack mobile app (depending on configuration)

2.1 Domain name

You can choose:

  • an Eventmaker subdomain (exemple.eventmaker.io),

  • or your own domain (login.evenement.fr).

2.2 Terms of use

If your users must accept Terms of Use:

  • add the document URL,

  • the link will be displayed before account creation.


2.3 Visual customization

Your login page can be fully branded:

  • favicon

  • logo

  • banner

  • primary color

  • background color or image

Goal: an SSO 100% aligned with your visual identity.

2.4 Password security

⚠️ Too high a security level can harm the user experience.

👉 Adapt it according to:

the sensitivity level of the data collected,

the audience concerned (public trade show vs corporate event).


3. Applications using SSO

From the Applications tab, choose where your SSO should be applied:

  • On an Eventmaker site: simply add your site to the SSO.

  • On an external site you can use our SSO mechanism; you will need to provide:

    • application name

    • post-login redirect URL

    • multi-application management possible

This enables centralized login across all your event tools.

4. External sign-in providers (Google, LinkedIn, Facebook)

Eventmaker allows using external identities to streamline the user experience through authentication via:

  • Google

  • LinkedIn

  • Facebook

To configure them, your CSM will need:

  • application name

  • logo

  • SSO domain

  • privacy URL

  • Redirect URI provided by Eventmaker

  • provider ID + secret key

Important specifics:

  • The user is created with the email provided by the provider.

  • If the user changes their email in Eventmaker, their social login remains valid.

  • If a contact already exists with a different address, they can log in via SSO if the prefilled email matches.

  • Provider data never overwrite existing Eventmaker data.

LinkedIn example:

5. SAML provider (the most secure)

SAML is recommended for sensitive organizations (international groups, banks, institutions…).

To activate a SAML, you must provide:

  • NameID format

  • SSO login URL

  • logout URL

  • certificate

  • certificate identifier

Then: map the SAML attributes to the Eventmaker participant fields.

Eventmaker also allows importing SAML metadata directly.

6. Enterprise SSO (SSO for internal Eventmaker users)

This feature allows companies to use their corporate authentication system to connect their teams to the Eventmaker back-office.

Main benefits:

  • password rules are managed by the company

  • when an employee leaves the company → they automatically lose access to Eventmaker

  • enhanced compliance with internal security policies

  • centralized access management

  • ability to trace logins in the company’s internal tools

6.1 Creating an Enterprise SSO

This configuration is available only to Eventmaker super-admins.

Required configuration:

  • internal name

  • one or more domains (e.g.: company.com)

  • exceptional email addresses (optional)

  • SAML parameters (identical to the white-label SSO)

⚠️ Once enabled :
any user with an address in the domain will have to log in via SSO.


6.2 New login workflow

To enable this hybrid system (classic login + SSO), Eventmaker has modified its flow:

Step 1 => The user enters their email.

Step 2 => Eventmaker analyzes:

  • Email belongs to an Enterprise SSO? → redirect to the SAML provider.

  • Otherwise → standard Eventmaker login.

⚠️ Even with Enterprise SSO :

  • The user must be invited to Eventmaker.

  • The invitation email must match the SSO email.

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