Eventmaker gives you the option to choose between two online payment methods. We work with two partners, Stripe and Ingenico (also called Ogone).
Stripe
The solution
Recent, founded in 2010, an American company of Irish origin
SaaS software
Allows you to manage your revenues via a clear back office
Recommended if
Your ticketing is not of primary importance nor your main source of revenue
Below €30,000 in annual receipts, we recommend using this solution which is quicker to set up
Advantages
Instant account opening
Clear dashboard for tracking
Weekly payout to the bank account
Access to a dashboard to track payment statuses / refunds
Ability to choose the frequency of payouts to the bank account
Disadvantages
Higher fees:
1.4% + €0.25 for European cards
2.9% + €0.25 for non-European cards
No direct telephone support
Worldline (ex-Ingenico)
The solution
Historic payment provider (present since the 1970s)
European-origin group 🇪🇺
Acquisition of Ingenico (payment solutions)
Acquisition of Ogone (former payment provider)
100% payment solution (online and physical)
Strong expertise in regulatory matters (PSD2, security, compliance)
Positioning
Pure payment solution
Suited to high volumes
Designed for complex financial flows
Robust and secure infrastructure
Recommended if
Ticketing is the main source of revenue for the event
Longer setup times are acceptable
Using a European provider 🇪🇺 is an important criterion
Projected revenues exceed €30,000
Advantages
Lower fees (expect €150 excl. VAT at opening (price negotiated between Eventmaker and Ingenico), €19 excl. VAT per month, €0.14 per transaction)
Weekly payout to the bank account
Access to a dashboard to track payment statuses / refunds
Telephone support that answers all your questions
Disadvantages
Slightly longer account opening time (allow 5 to 15 business days)
You need a VAD number from your bank which can take time to be issued
You are committed for 1 year, regardless of the duration of your event
Verifone Paybox
The solution
Verifone group has been operating since 1981
Paybox is the French brand launched in 2014
Paybox is a pure payment solution
Recommended if
Your ticketing is a significant source of revenue for your event
Account opening within 48 h
Dedicated technical service to support you
No percentage fees on your transaction
Advantages
Different subscriptions available to suit your needs
No fees for the first 100 transactions, €0.085 per transaction thereafter
Quality support to assist you quickly
A minimum 3-month commitment, linkable and reactivatable for your events
Disadvantages
Average account opening time
You need a VAD number from your bank which can take time to be issued