Accessible from your website, this interface turns every interaction into an opportunity to connect through a range of features:
Instant messaging : participants can exchange private messages.
Integrated video call : it is possible to start a video call directly from the chat window.
Contact request : each user can send a connection request to grow their network.
Matchmaking : automatically suggest contacts based on thematic affinities.
Enable messaging and video chat
Step 1: Enable the feature
Go to Engagement > Enable messaging and contact list. Once checked, you will access the configuration of the rules for connecting populations (who can talk to whom).
💡 These rules also apply to video calls.
⚠️ Don't forget to click Save at the bottom of the page.
Step 2: Add messaging to your site
Go to Website > Pages, open the page of your choice or create a new one.
Add a Direct Messages section.
Optional :
Check Enable matchmaking to suggest profiles to contact based on their thematic score.
Enable the Show contact request button option if you want to enrich profiles.
Enable and use video calls
Once messaging is enabled, you can allow your participants to meet via spontaneous 1-to-1 video conferences from within a messaging conversation.
⚠️ For video calls to work, the feature Video chat of the Networking module must be enabled in your event's features.
User interface
From the Direct Messages section, participants will find:
the list of their contacts allowed according to the defined rules,
a search field to quickly find a profile,
the call options,
the profile suggestions at the bottom of the list (if matchmaking is enabled).
Here is what the interface with integrated video call looks like :
Best practices
Clearly define the rules for contact to avoid surprises for participants.
Add this feature to your post-registration site to encourage interaction ahead of the event.
Enable matchmaking only if you have collected relevant thematic data through registration.